5. Troubleshooting

Message

Diagnostic

Action / Solution

The message is displayed when a form is created by the customer account manager.

The Calenco Forms subscription is not activated.

Please click the orange button in the message to enable the feature.

The message is displayed when a form is created by the workspace administrator.

The Calenco Forms subscription is not activated.

Please contact your customer account manager to enable the feature.

The message is displayed when the form data is sent to Calenco.

The Calenco Forms subscription is not activated.

Please contact your customer account manager to enable the feature.